Comprehensive Guide to 1win Casino Privacy Policy

Understanding how 1win Casino manages your personal data is crucial. This Privacy Policy overview aims to clarify the measures and protocols we follow to ensure your data remains secure across all our platforms, both online and mobile. For simplicity, we will refer to these platforms as our “Websites” and “Services.” Personal Data encompasses information that can identify you, such as your name, email address, phone number, payment information, support queries, betting history, and chat comments. If data is anonymized and cannot identify you, this Policy does not apply.

We periodically update this Policy. Significant changes will be communicated via notifications on our Websites or through email.

Methods of Data Collection

When you access our Websites or use our Services, we collect and process your Personal Data through various methods, including:

Direct Information Collection

When you interact with specific parts of our Websites and Services, we may ask you to provide Personal Data. This could occur during registration, verification, anti-money laundering procedures, anti-fraud checks, or when you seek support.

Automatic Data Collection

Certain data is automatically collected when you access our Websites or use our Services. This includes your IP address, operating system, device type and settings, browser type and settings, crash reports, system activity, and the date, time, and referrer URL of your request. Such information helps us understand usage patterns and enhance your experience. Browser information, for instance, assists in determining your language preference. Data is also gathered through cookies, tracking technologies, and tools like Google Analytics. We additionally record transaction details and account activities.

Third-Party Information Collection

Occasionally, we gather Personal Data from other sources, such as publicly available information or trusted third parties like payment providers. This supplements the Personal Data we already hold, enhancing our Services and verifying the data you provide.

Legal Bases for Data Processing

We process Personal Data only when legally justified under applicable data protection laws. The legal bases include:

Uses of Personal Data

We utilize Personal Data for various purposes:

• Website and Service Operations: Ensuring the proper functioning of our Websites and delivering requested Services (Performance of a contract, Legitimate interest).
• Verification: Checking eligibility for certain Services, such as age, location, identity, or self-exclusion status, and managing your account (Performance of a contract, Legitimate interest).
• Legal Compliance: Fulfilling legal duties and preventing illegal activities (Legal obligation).
• Support Provision: Offering support, including resolving technical or payment issues (Performance of a contract).
• Improvement and Optimization: Enhancing our Websites and Services, testing new features, and performing technical analysis (Legitimate interest).
• Crime and Fraud Prevention: Detecting and reporting crime, protecting users, ensuring security, and preventing fraud (Legal obligation, Legitimate interest, Performance of a contract).
• Data Analysis: Analyzing and aggregating data, preparing statistics, and producing reports (Legitimate interest).
• Financial Transactions Management: Managing financial transactions (Performance of a contract, Legitimate interest).
• Risk Management: Assessing fraud risk and verifying credentials with third parties (Legal obligation, Performance of a contract, Legitimate interest).
• Responsible Gaming: Evaluating gambling activity (Legal obligation, Legitimate interest, Performance of a contract).
• Risk and Odds Management: Monitoring betting activity and managing risk and odds (Legitimate interest, Performance of a contract).
• Exercising Rights: Exercising rights under agreements with you (Performance of a contract).
• Internal Disclosures: Disclosing information within our group for internal purposes (Legitimate interest).
• Communication Management: Managing our relationship and communicating with you, including operational communications, marketing, and required information (Performance of a contract, Legitimate interest, Consent).

Sharing of Personal Data

We may share your Personal Data with:

• Group Companies: Other companies within our group.
• Service Providers and Partners: Third-party service providers and partners supporting our Websites and Services.
• Regulators and Legal Entities: Regulators, law enforcement, government bodies, courts, fraud prevention agencies, licensing bodies, and other third parties to comply with laws or defend legal rights.
• Affiliates and Introducers: Affiliates and introducers.
• Others with Consent: Others with your consent.

International Data Transfers

Data processing and sharing may involve transfers to countries with different laws. Safeguards are implemented to protect your Personal Data during these transfers. For EEA residents, data may be transferred outside the EEA, with compliant transfer mechanisms in place, such as the European Commission’s Standard Contractual Clauses.

Data Retention

Data retention varies:

• Deletable Data: You can delete certain data, such as by editing your profile or deleting your account.
• Automatic Deletion: Some data is deleted automatically.
• Retained Data: Data may be retained longer to meet legal obligations or for business reasons, such as protecting against fraud or complying with financial regulations.

Use of Google Analytics

We use Google Analytics to gather information about Website usage. Google Analytics collects data such as visit frequency, visited pages, and referring sites. It collects only the IP address assigned on the visit date. Information from Google Analytics is not combined with Personal Data. You can prevent Google Analytics from recognizing you on future visits by disabling cookies in your browser. For more details, visit Google Analytics and Google's cookie policy.

SSL Encryption

All critical communications between users and the Website are encrypted using SSL with a 256-bit key.